> For the complete documentation index, see [llms.txt](https://docs.cottfile.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.cottfile.com/admin-guide/announcements-and-reports.md). # Announcements and Reports ## Court Announcements Announcements let you communicate important notices to filers. Active announcements appear as banner cards at the top of the **filer dashboard** for anyone who has filed with the associated court. Filers see announcements for all courts they have filed with. Announcements are not visible to clerks, judges, or admins -- they are filer-facing only. ### Viewing Announcements Navigate to **Admin > Announcements** and select a parish from the **Parish** dropdown at the top. You must select a parish before you can view or edit announcements. The table shows the title, court, active status, start date, and end date. ### Creating an Announcement 1. Click **Add Announcement**. 2. Fill in the details: | Field | Required | Description | | -------------- | -------- | ---------------------------------------------------------------------------------------------- | | **Title** | Yes | Headline displayed to filers (e.g., "Holiday Closure Notice") | | **Content** | Yes | The full announcement text. Supports longer messages | | **Court** | Yes | The court this announcement applies to. Filers see announcements for the courts they file with | | **Start Date** | Yes | The date the announcement becomes visible | | **End Date** | No | The date the announcement is automatically hidden. Leave blank for indefinite display | | **Active** | No | Toggle to enable or disable immediately. Defaults to on | 3. Click **Create**. ### Managing Announcements * **Edit** -- Click the pencil icon to update the title, content, dates, or court * **Delete** -- Click the trash icon to permanently remove an announcement * **Activate / Deactivate** -- Use the Active toggle on each row. Deactivated announcements are hidden from filers regardless of their date range {% hint style="info" %} Use the end date to schedule time-limited announcements (e.g., holiday closures, system maintenance windows). The announcement automatically stops displaying after the end date passes. {% endhint %} {% hint style="info" %} **📹 GIF:** Creating an announcement -- clicking "Add Announcement," entering a title and content, selecting a court, setting a start date and end date, and clicking Create. Then toggling the Active switch on the new announcement row. {% endhint %} ## Admin Reports The Reports page provides an analytics dashboard with four key views. Navigate to **Admin > Reports** to access them. ### Filters All reports share a set of filters at the top of the page: * **Court** -- Filter data to a specific court or view all courts * **From / To dates** -- Narrow the date range for time-based reports ### Filing Volume A bar chart showing the number of filings submitted per month over the last 12 months. Use this to track filing trends and seasonal patterns. * Grouped by month * Filterable by court and date range * **Export CSV** -- Download the raw data as a CSV file ### Rejection Reasons A pie chart showing the distribution of reasons why filings were rejected. Use this to identify common filer mistakes and areas where guidance could be improved. * Shows each rejection reason as a percentage of total rejections * Displays the total number of rejected filings ### Queue Depth A table showing the current state of each review queue across all courts: | Column | Description | | ----------- | -------------------------------------------------------------- | | **Court** | The court the queue belongs to | | **Queue** | Queue name and code | | **Items** | Number of filings currently waiting in the queue | | **Avg Age** | Average time filings have been sitting in the queue (in hours) | Use this to identify bottlenecks where filings are piling up or aging. * **Export CSV** -- Download the queue depth data ### Clerk Productivity A table showing how many filings each clerk has processed: | Column | Description | | ------------------- | ------------------------------------------------------------------ | | **Clerk** | Clerk's name | | **Email** | Clerk's email address | | **Processed** | Total filings the clerk has acted on | | **Accepted** | Number of filings accepted (includes partial accepts and recorded) | | **Rejected** | Number of filings rejected | | **Acceptance Rate** | Percentage of processed filings that were accepted | Acceptance rate badges are color-coded: * 80% or higher -- standard * 60-79% -- secondary * Below 60% -- highlighted as needing attention * **Export CSV** -- Download clerk productivity data {% hint style="info" %} **📹 GIF:** The Admin Reports page -- selecting a court from the filter dropdown, viewing the filing volume bar chart, switching to the rejection reasons pie chart, then scrolling to the queue depth and clerk productivity tables. {% endhint %} --- # Agent Instructions This documentation is published with GitBook. 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