Announcements and Reports

Court Announcements

Announcements let you record important notices for a court. You create and manage them per parish.

Announcements are created and stored, but there is no filer-facing display for them today — they do not yet appear on the filer dashboard or anywhere else for filers. Treat this page as a place to author announcements ahead of a future release that surfaces them.

Viewing Announcements

Open a parish from the Parishes card grid, then choose Announcements in the parish sidebar. The table shows the title, court, active status, start date, and end date.

Creating an Announcement

1. Click Add Announcement.
2. Fill in the details:

Field	Required	Description
Title	Yes	Headline for the announcement (e.g., "Holiday Closure Notice")
Content	Yes	The full announcement text. Supports longer messages
Court	Yes	The court this announcement applies to
Start Date	Yes	The date the announcement becomes active
End Date	No	The date the announcement is automatically deactivated. Leave blank for no end date
Active	No	Toggle to enable or disable immediately. Defaults to on

1. Click Create.

Managing Announcements

• Edit -- Click the pencil icon to update the title, content, dates, or court
• Delete -- Click the trash icon to permanently remove an announcement
• Activate / Deactivate -- Use the Active toggle on each row

Use the end date to schedule time-limited announcements (e.g., holiday closures, system maintenance windows). The announcement automatically stops displaying after the end date passes.

📹 GIF: Creating an announcement -- clicking "Add Announcement," entering a title and content, selecting a court, setting a start date and end date, and clicking Create. Then toggling the Active switch on the new announcement row.

Admin Reports

The Reports page provides a cross-parish analytics dashboard with four key views, aggregating data across every court. Open Reports from the global "Platform Admin" sidebar.

Filters

All reports share a set of filters at the top of the page:

• Court -- Filter the cross-parish data down to a specific court, or view all courts
• From / To dates -- Narrow the date range for time-based reports

Filing Volume

A bar chart showing the number of filings submitted per month over the last 12 months. Use this to track filing trends and seasonal patterns.

• Grouped by month
• Filterable by court and date range
• Export CSV -- Download the raw data as a CSV file

Rejection Reasons

A pie chart showing the distribution of reasons why filings were rejected. Use this to identify common filer mistakes and areas where guidance could be improved.

• Shows each rejection reason as a percentage of total rejections
• Displays the total number of rejected filings

Queue Depth

A table showing the current state of each review queue across all courts:

Column	Description
Court	The court the queue belongs to
Queue	Queue name and code
Items	Number of filings currently waiting in the queue
Avg Age	Average time filings have been sitting in the queue (in hours)

Use this to identify bottlenecks where filings are piling up or aging.

• Export CSV -- Download the queue depth data

Clerk Productivity

A table showing how many filings each clerk has processed:

Column	Description
Clerk	Clerk's name
Email	Clerk's email address
Processed	Total filings the clerk has acted on
Accepted	Number of filings accepted (includes partial accepts and recorded)
Rejected	Number of filings rejected
Acceptance Rate	Percentage of processed filings that were accepted

Acceptance rate badges are color-coded:

• 80% or higher -- standard
• 60-79% -- secondary
• Below 60% -- highlighted as needing attention
• Export CSV -- Download clerk productivity data

📹 GIF: The Admin Reports page -- selecting a court from the filter dropdown, viewing the filing volume bar chart, switching to the rejection reasons pie chart, then scrolling to the queue depth and clerk productivity tables.