Announcements and Reports
Court Announcements
Announcements let you communicate important notices to filers. Active announcements appear on the filer dashboard for the associated court.
Viewing Announcements
Navigate to Admin > Announcements to see a searchable table of all announcements. The table shows the title, court, active status, start date, and end date.
Creating an Announcement
Click Add Announcement.
Fill in the details:
Title
Yes
Headline displayed to filers (e.g., "Holiday Closure Notice")
Content
Yes
The full announcement text. Supports longer messages
Court
Yes
The court this announcement applies to. Filers see announcements for the courts they file with
Start Date
Yes
The date the announcement becomes visible
End Date
No
The date the announcement is automatically hidden. Leave blank for indefinite display
Active
No
Toggle to enable or disable immediately. Defaults to on
Click Create.
Managing Announcements
Edit -- Click the pencil icon to update the title, content, dates, or court
Delete -- Click the trash icon to permanently remove an announcement
Activate / Deactivate -- Use the Active toggle on each row. Deactivated announcements are hidden from filers regardless of their date range
Use the end date to schedule time-limited announcements (e.g., holiday closures, system maintenance windows). The announcement automatically stops displaying after the end date passes.
Admin Reports
The Reports page provides an analytics dashboard with four key views. Navigate to Admin > Reports to access them.
Filters
All reports share a set of filters at the top of the page:
Court -- Filter data to a specific court or view all courts
From / To dates -- Narrow the date range for time-based reports
Filing Volume
A bar chart showing the number of filings submitted per month over the last 12 months. Use this to track filing trends and seasonal patterns.
Grouped by month
Filterable by court and date range
Export CSV -- Download the raw data as a CSV file
Rejection Reasons
A pie chart showing the distribution of reasons why filings were rejected. Use this to identify common filer mistakes and areas where guidance could be improved.
Shows each rejection reason as a percentage of total rejections
Displays the total number of rejected filings
Queue Depth
A table showing the current state of each review queue across all courts:
Court
The court the queue belongs to
Queue
Queue name and code
Items
Number of filings currently waiting in the queue
Avg Age
Average time filings have been sitting in the queue (in hours)
Use this to identify bottlenecks where filings are piling up or aging.
Export CSV -- Download the queue depth data
Clerk Productivity
A table showing how many filings each clerk has processed:
Clerk
Clerk's name
Clerk's email address
Processed
Total filings the clerk has acted on
Accepted
Number of filings accepted (includes partial accepts and recorded)
Rejected
Number of filings rejected
Acceptance Rate
Percentage of processed filings that were accepted
Acceptance rate badges are color-coded:
80% or higher -- standard
60-79% -- secondary
Below 60% -- highlighted as needing attention
Export CSV -- Download clerk productivity data
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