Overview — The Review Queue
The review queue is where you manage incoming e-filings for your court. When you open the Clerk Console, the queue is the first thing you see.
The Queue Board
Your queue is a table-based board organized by filing status. Each column represents a stage in the review process:
Received -- New filings that have not been opened yet.
Under Review -- Filings a clerk has started reviewing.
Accepted -- Filings that passed review and have been recorded.
Rejected -- Filings that were sent back to the filer.
Items are sorted within each column by priority first, then by time entered (oldest first). Urgent filings always float to the top.
Queue Item Details
Each row in the queue shows:
Filing number and case number (if filing onto an existing case)
Case title -- derived from the parties (e.g., "Smith v. Jones")
Filer name and bar number
Case type (Civil, Criminal, Family, etc.)
Document count and lead document type
Priority badge
Assigned clerk (avatar with initials)
Fee amount and fee waiver indicator
Time in queue (relative, e.g., "12 minutes ago")
New-case filings are marked so you can distinguish them from filings on existing cases.
Priority Levels
Filings carry one of four priority levels:
Urgent
Time-sensitive matters (TROs, emergency motions)
High
Expedited requests or elevated by a routing rule
Normal
Standard filings (default)
Low
Informational or non-time-sensitive filings
You can change a filing's priority from the review screen.
Assignment
When you open a filing for review, the system automatically assigns it to you. The filing moves to Under Review and your name appears on the queue item.
To reassign a filing to another clerk, open the filing and use the Assign dropdown in the review panel. Only active clerks at your court appear in the list.
Auto-Refresh
The queue refreshes automatically every 30 seconds. You can also refresh manually with the refresh button in the toolbar. The queue shows the total item count for each column.
Filtering and Sorting
Use the search bar to filter by filing number, case number, filer name, or case title. You can also:
Sort any column by clicking the column header.
Filter by queue/status column to focus on one stage.
Filter by case type, priority, or assigned clerk using the filter controls.
Opening a Filing
Click any row to open the filing in the review screen. The system will:
Assign the filing to you (if it is unassigned).
Move the filing to Under Review (if it was in Received).
Load the document viewer and review panel.
After you accept or reject a filing, you are returned to the queue. The system automatically advances to the next filing in the queue if one is available.
Accepted Filings View
The Accepted column groups filings by case. Each case row shows the total document count and total fees across all filings. Expand a case row to see individual filings.
If your court account is not associated with a court, you will see a message asking you to contact an administrator. Only clerks assigned to a court can access the queue.
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