Overview — The Review Queue
The review queue is where you manage incoming e-filings for your court. When you open the Clerk Console, the queue is the first thing you see.
Sidebar Navigation
The Clerk Console sidebar gives you access to:
Dashboard -- The filing review queue (your home screen).
Notifications -- Filing assignments, acceptance/rejection confirmations, urgent alerts, judge returns, and general activity. Filter by category: Assigned, Accepted, Rejected, Urgent, or Activity. Mark individual or all notifications as read.
Printing -- Your personal print queue for documents you need to print. A badge shows how many items are waiting. See Printing.
Payments -- Card payment statements for your court, with a Clerk fees only / All charges toggle and CSV export. See Payments.
AI Assistant -- Coming soon.
Settings -- Parish-level configuration (visible to Clerks and Court Admins only). See Settings below.
Stat Cards
Across the top of the queue, stat cards give you a live count of each stage:
RECEIVED
ACCEPTED
WITH JUDGE -- reads "N accepted · awaiting signature"
REJECTED
PAYMENT FAILED
RETURNED BY JUDGE
Clicking a card jumps straight to the matching tab or sub-tab.
The Filing Queue
Your queue is a sortable, searchable table organized into tabs by filing status. It is not a drag-and-drop board -- you click a row to open the filing in the review screen. The top-level tabs are:
Received -- New filings that have not been opened yet, plus filings already under review.
My Drafts -- Filings you (the clerk) have started and saved but not yet processed.
Returned by Judge -- Filings a judge has signed or sent back to you. Once a filing lands here, it no longer appears in Received. If nothing is waiting, the tab reads "Nothing returned by a judge" -- "Filings signed or sent back by a judge will appear here".
Processed -- Filings you have finished with. This tab has five sub-tabs:
All (the default) -- Everything you have processed.
Accepted -- Filings that passed review and have been recorded.
With Judge -- Filings routed to a judge and awaiting their decision.
Rejected -- Filings that were sent back to the filer.
Payment Failed -- Filings whose card payment did not go through at acceptance.
Rows are sorted by priority first, then by time entered (oldest first). Urgent filings always float to the top. There is no inline accept or reject in the table -- every decision happens on the review page.
Queue Columns
The Received and My Drafts tabs show these columns:
Case #
The case number (or where the number will go once assigned)
Case Title
Derived from the parties (e.g., "Smith v. Jones")
Filer
The submitting attorney or filer
Case Type
Civil, Criminal, Family, etc.
Division
The division letter on the case
Judge
The judge on the case
Filing Type
The type of filing submitted
Status
The filing's current status badge
Priority
Urgent, High, Normal, or Low
Filed
When the filing was submitted
Documents
Document count
Assigned
The clerk the filing is assigned to
Two ways to tailor the table:
Drag column headers to reorder them. Your column order is saved and restored next time you open the queue.
Division picker -- A division-letter picker in the toolbar filters the queue to one division.
Dates in the queue are absolute and shown in Central time. New-case filings are marked so you can distinguish them from filings on existing cases.
Priority Levels
Filings carry one of four priority levels:
Urgent
Time-sensitive matters (TROs, emergency motions)
High
Expedited requests or elevated by a routing rule
Normal
Standard filings (default)
Low
Informational or non-time-sensitive filings
You can change a filing's priority from the review screen.
Assignment
When you open a SUBMITTED filing for review, the system automatically assigns ("claims") it to you. The filing moves to Under Review and your name appears on the queue row.
To reassign a filing to another clerk, open the filing and use the Reassign to Clerk option in the review panel (Court Admins are included in the list), or use Move to unassigned to release it back to the pool.
Auto-Refresh
The queue refreshes automatically every 30 seconds. You can also refresh manually with the refresh button in the toolbar. Each tab shows the total item count.
Filtering and Sorting
Use the search bar to filter by filing number, case number, filer name, or case title. You can also:
Sort any column by clicking the column header.
Switch tabs (Received, My Drafts, Returned by Judge, Processed) to focus on one stage.
Filter by division with the division picker, or narrow by case type, priority, or assigned clerk using the filter controls.
Opening a Filing
Click any row to open the filing in the review screen. The system will:
Assign the filing to you (if it is unassigned).
Move the filing to Under Review (if it was a newly submitted filing).
Load the document viewer and review panel.
After your decision, where you land depends on the filing:
Accepting a new case keeps you on the review page, so you can route the filing to a judge if needed.
Accepting a filing on an existing case returns you to the queue.
Rejecting returns you to the queue.
The queue does not automatically advance you to the next filing. When you want the next one, press Alt + N.
Processed Tab
Every Processed sub-tab groups filings by case. Each case row shows its filings, documents, and fees; expand a case row to see individual filings. The columns are:
Case #, Case Name, Attorney, Filings, Documents, Fees, Status, Docket Entries, Clerk (who processed it), Reason, Processed (when).
The Fees column carries a badge when fees were waived: Waived, Costs waived, or Partly waived.
The Processed toolbar includes:
Export -- Downloads a CSV of the rows currently shown (filters applied).
Print -- Opens a printable report in a new tab.
Date presets Today, Last 7 days, Last 30 days, plus a range calendar.
"Signed · with staff"
A filing the judge has signed but that chambers staff are still holding shows in the With Judge sub-tab with a Signed · with staff badge. Its tooltip explains: "Judge signed -- chambers staff are finishing edits. It returns to your queue when they release it."
Settings
Clerks and Court Admins reach the Settings area from the sidebar. Settings has its own navigation:
Filing Configuration -- Disabled for now; it reads "Coming soon -- requires Verdict integration".
Staff -- Manage clerk and staff accounts for your court.
Announcements -- Post announcements visible to filers using your court.
Reports -- Access filing volume, processing time, and other reports for your court.
Notifications -- Your personal email notification preferences (see below).
Court -- Court Admins only. Includes Stamp Behavior, with the option Default to stamping the first page only.
Email Notification Preferences
Under Settings → Notifications, the Email Notifications page controls which events are emailed to you: "Choose which events are emailed to your address. These settings only affect email; your in-app notifications are unchanged."
Filing assigned to me
On
"When a filing is assigned or routed to you for review."
Any new filing
Off
"When any filing is submitted to your parish, whether or not it is assigned to you. Off by default -- busy parishes see many a day."
Payment failed
On
When a payment fails on a filing you accepted.
Payment processed
On
When a failed payment is later collected.
Returned from the judge
On
"When a judge returns or denies a filing assigned to you."
A summary bar shows "All email notifications enabled" or "N of 5 enabled", with Enable all / Disable all shortcuts. Click Save preferences to apply -- you'll see "Preferences saved successfully."
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